Privacy Policy

Introduction

Mars Agent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this privacy policy carefully. By using Mars Agent, you consent to the data practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name, email address, and contact information
• Company name and job title
• Billing address and payment information
• Profile information and preferences

Usage Information

• Log data (IP address, browser type, pages visited)
• Device information (operating system, unique identifiers)
• Application usage patterns and feature interactions
• Performance data and error reports

Content You Create

• Applications and workflows you build on our platform
• Data you input into forms and databases
• Files, documents, and media you upload
• Communications through our platform

2. How We Use Your Information

We use the information we collect for various purposes:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Develop new products, services, and features
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve your experience
• Send promotional communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With vendors who perform services on our behalf
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you authorize us to share information

4. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Secure data centers with SOC 2 Type II compliance
• Employee security training and background checks
• Incident response and disaster recovery procedures

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Understand how you use our platform
• Improve our services and user experience
• Measure the effectiveness of our communications

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@marsagent.ai.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your information during such transfers.

9. Children's Privacy

Mars Agent is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@marsagent.ai
• Address: Mars Agent Inc., 123 Innovation Drive, San Francisco, CA 94105